FAQ Topics
Store
How do I purchase Knarrative merchandise?
All Knarrative merchandise can be purchased by clicking on the "Store" tab in the top navigation of the Knarrative site. Select any of the products and proceed to payment.
What are the accepted payment methods for purchasing Knarrative merchandise?
To purchase something from the merchandise store, you can use Shop Pay, Google Pay, Apple Pay, Amazon Pay, or PayPal, as well as a credit or debit card.
Are returns, refunds and exchanges available on the Knarrative store?
To prevent waste, Knarrative apparel is printed on demand with every order, so we cannot process returns, refunds, or exchanges.
Where does the Knarrative Store ship?
We ship anywhere in the United States, including US territories and APO/FPO/DPO addresses. International shipping is also available.
Is my information secure on this website?
We use industry standard data encryption technology when transferring and receiving your personal information through Secure Sockets Layer (SSL). Pages requesting personal information should always have one of these icons. You can also confirm your data is being encrypted by looking at the URL line of your browser (the place where you type Website addresses), to find a key or locked padlock icon. When accessing a secure server, the site address will change from "http" to "https".
While we use security measures to protect your information, please note that no data transmitted over the Internet can be guaranteed to be completely secure.
How do I purchase a subscription as a gift for someone?
Select the Knarrative gift subscription option on the membership pricing page.
Where can I find my order status?
Check your order confirmation that was sent to you as soon as you placed your order. If you’re not able to locate it, contact us.
